Shipping Policy
Fabpersona uses the service of the reputed courier service provider to provide shipping in almost all parts of India (depending on the courier vendor confirmation). We strive to ensure the on-time delivery of Domestic orders.
Estimated Time of Delivery
Fabpersona tries their best to deliver the product to you as soon as possible. On average, it takes about 7-10 days to deliver your product to your doorstep. Banarasi, chikankari and other handmade items can take longer time due to on order manufacturing.
There might be a delay in the deliveries sometimes due to:
- Flight Delays
- Bad Weather
- Political Disruption
- Any other Unforeseen Situations
In such cases, our customer support team will get in touch with you and inform you via email. We will not be able to compensate for any mental agony caused by the delay in the delivery.
Items are only delivered on business days. Apart from Sundays, there are certain holidays throughout the year that are not considered business days. Deliveries will not happen on these days.
Free Delivery & Cash on Delivery
An order that are above Rs. 699 then only you would be eligible for free shipping. Else, Rs.99 will be levied as Shipping charges.
Cash on Delivery or COD is also available for orders that are above Rs, 699 and Below Rs. 12000/-
We also ship products internationally.
For any assistance and support, you can reach us at hello@fabpersona.com to resolve your queries and requirements.
International Shipping Policy
- We ship internationally across multiple countries, and Shipping charges are applicable based on the country.
- The shipping and handling charges are calculated at the time of checkout, and customers are informed of the same before making the payment.
- The shipping charges do not include customs charges, import duties, VAT, or local taxes, which vary according to the destination country and cannot be predetermined or communicated by us.
- We will fulfil all international orders from our end. However, the consignee will be responsible for the entry of the products to the country they have chosen to have the products shipped to and for compliance with all applicable laws pertaining to the same, including, without limitation, payment of customs duty charges/import duty/VAT/other applicable government taxes on arrival in the destination country.
- Customers will be required to pay customs charges directly to our international shipping partners upon delivery or as per the carrier’s payment process. Once the customs duties have been settled, the shipment is then released and promptly delivered to your destination.
- We will only be responsible for compliance with export and customs laws of India, the country where the products are being shipped from.
- In the event that, for any reason whatsoever, an order does not get cleared by customs in the destination country, we may, at our sole and absolute discretion, consider a refund of the customer’s order amount after deducting the shipping costs, return duty charges and any other charges incurred by the company while processing the order and having the products shipped to the customer.
- We disclaim our liability in case of any delay in the delivery due to unforeseen events or a wrong delivery address provided by the buyers.